Our Staff

Specialized tutoring for Cuyahoga, Lake, Geauga, Summit and other Ohio counties.

Kimberly Page

Director of Home Instruction

Kimberly does an exemplary job matching our tutor qualifications to each student’s unique needs for maximum academic success.  She coordinates services for families and students needing academic support, gifted needs, and advanced placement support.  She is particularly sensitive to the highly specialized tutoring needs of students with Individualized Education Plans (IEPs).

Kimberly has a bachelor’s degree in Education and an associate’s degree in Criminal Justice.  She taught for the Cleveland City Schools and in upstate New York for many years.  She has a professional background of over 20 years in Special Needs Advocacy and Resourcing.  She brings to North Coast Education Services personal first-hand experience raising and advocating for children with profound special needs.  Kimberly also has great empathy and positive educational problem-solving skills for our students and their families.

Nikki Claverie

Vice President of Education Services

Nikki oversees our students on the Autism Scholarship Program and the Jon Peterson Special Needs Scholarship Program, as well as our private pay clients.  She consults with families and places them with qualified tutors so the students can achieve academic success.  In addition, Nikki has assisted with our blog, e-newsletter campaigns, social media and helped develop this website.

Nikki has two bachelor’s degrees from Heidelberg University – Early Childhood Education and Communications & Theatre Arts.  While living in Orlando, Nikki taught after-school classes and was the Studio Coordinator and a drama instructor for a local theatre company.  She was also a dedicated volunteer and Coordinator for Give Kids The World – a non-profit organization that provides cost-free vacations to children with life-threatening illnesses and their families.  Nikki loves to perform, volunteer, and spend time with her family.



With 300 active tutors, Pam coordinates invoices, contracts, and individual tutoring programs for payroll processing.  In addition to preparing office payroll, she manages many other office details.  Pam is an experienced bookkeeper and recently owned her own small business.  She is a great addition to our team.

John Kusik

Senior Vice President
Director of Marketing and Special Projects

From his business experience, John has an excellent “feel” for assessing niche markets.  His marketing approach at North Coast Education Services has been both cost-effective and highly successful.

With a background in print and electronic media, John has a broad background in marketing.  He was a publisher of five healthcare publications and developed and syndicated several regularly scheduled radio programs.  John is the acclaimed co-author of several business books and is currently working on a book about the education system and how to fix it.  He is planning a book that simplifies business management and marketing in our more complicated business and technological environment.  A member of the Business Week Advisory Board, John also writes for regional and national business publications.

John is currently Board Chair of the Creative Education Institute, a former board member of the National Tutoring Association, and recent past President of Sales & Marketing Executives of Cleveland.  He is also a board member and Vice President of the Chagrin Valley Little Theatre, serves on the Executive Committee of the Chagrin Documentary Film Festival, and is an advisor to the Chagrin Falls Studio Orchestra.

Carole Richards

Executive Director, Founder

Carole Richards is not only the President and Executive Director, but is also the Founder of North Coast Education Services.  Click here to read her biography.